CUNA Mutual Retirement Solutions

Firm Profile

CUNA Mutual Retirement Solutions designs simple and practical retirement programs that help all Americans save for the future. We are 80-year-old mutually owned company with $3 Billion in Surplus Capital and a Fortune 600 company. For more than fifty years, we have been a leading provider of defined benefit, defined contribution, and nonqualified retirement solutions. We excel at customer service and customer-focused technology to make it easy to do business for employers, employees, third party administrators and financial advisors.

PRIMARY MARKET(S) SERVED
Micro (<$1 million), Small ($1 million – $10 million), Mid ($10 million – $100 million), Large ($100 million – $250 million)

CUNA Mutual Retirement Solutions primary market is focused on plans up to $50 million with 1,000 participants or less.

NO. OF PLANS SERVED BY TYPE
As of 09/21/18
401(k): 5,100
403(b): 400
Money purchase: 170
457: 1,300
NQDC: 400
Defined benefit: 700
Cash Balance: 102
Other: 60

NO. OF PARTICIPANTS SERVED BY TYPE
As of 09/21/18
401(k): 221,000
403(b): 28,000
Money purchase: 3,500
457: 6,000
NQDC: 1,000
Defined benefit: 57,000
Cash Balance: 7,000
Other: 3,000

ASSET ALLOCATION FUNDS
Open architecture, TDF & TD Risk outside, FA custom (core funds, outside funds, glide path)

PLANS BY CHANNEL
Direct sold: 0
Advisor sold: 100%

PLATFORM(S) USED
OmniPlus

ADVISOR SUPPORT SERVICES
Number of external wholesalers focused on advisors: 23
Number of external wholesalers focused on institutional: 4
Number of internal wholesalers focused on advisors: 14
Number of internal wholesalers focused on institutional: 4

  • Compliance support,
  • Plan benchmarking,
  • Target-date evaluation tools,
  • FA training (sales & practice management),
  • Investment Committee/Annual plan review meeting support,
  • Education program (development/implementation)

PARTICIPANT SUPPORT SERVICES

  • Dedicated interactive website,
  • Mobile application,
  • Call centers (service and investor guidance),
  • Robust online financial education library and planning tools,
  • Rollover services,
  • In-plan lifetime income options.

PLAN SPONSOR SUPPORT SERVICES

  • Plan relationship and operation consultation
  • Plan health reporting and annual plan review
  • Plan benchmarking on plan sponsor website
  • Plan conversion and document services
  • Compliance testing, reporting, legislative updates
  • Plan audit support
  • Fiduciary support 3(21) and 3(38)
  • Plan fiduciary education
  • Participant education program development
  • Education program implementation
  • Participant reporting
  • Participant distribution, loans, etc. support
  • Participant income replacement tools
  • Suite of program solutions offering full open architecture to turn-key plan management