Seems like every couple of weeks a firm is either acquired, or decides to step away from the complicated business of participant recordkeeping—and that’s a year after the most recent wave began. This week, we’d like to know how, from the perspective of your plan sponsor clients, it’s going.
Without question, recordkeeping is a tough and demanding business. Done properly, it requires large and consistent investments in technology and people, and though it’s often described as a “commodity” business, it’s also one that requires you do everything 100% right every time. Little wonder that there are regular waves of consolidation, with those less able (or willing) to make those commitments exiting the business, either by default or by acquisition.
This week we’d like to know if (and how) your plan sponsor clients have been affected—and whether it has “inspired” you to look for alternative services arrangements (or not).
You can REPLY to this week’s NAPA-Net Reader Radar poll at https://www.research.net/r/VFDSQGF
And we’ll have it all sorted out for you on Friday.
